6/1/2008 |
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| Business and Training Hours at CSC/TC | |||
| 1. | When do you open, and when can I take CSC/TC courses? | ||
| Answer: | Our
Hours Monday to Thursday - 7:00 a.m. to 5:00 p.m. Friday - 7:00 a.m. to 3:30 p.m. |
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| Basic
Orientation Plus Offered only at 8:00 a.m. Monday to Friday (need to be registered no later than 7:50 a.m.) |
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| All
Site Tests are by Computer Based Training (CBT) Format CBT courses available Monday to Thursday 7:00 a.m. to 2:00 p.m. and Friday 7:00 a.m. to 1:00 p.m. |
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| Membership at CSC/TC | |||
| 1. | Are their any benefits to being a CSC/TC member? | ||
| Answer: | Some of the benefits include, but not limited to: | ||
| Lower training costs | |||
| Ease of payment via invoicing | |||
| Online registration, training history of trainees, and more | |||
| Many more benefits, call (409) 948-9009 and find out more | |||
| 2. | How can one become a member? | ||
| Answer: | Contact Accounting at (409) 948-9009 and information will be given to you as to where you can fill out an online form to get your membership started. | ||
| After your membership fees are paid, you will be given login information to start registering your employees for the training they need. | |||
| 3. | How do I update member information when there are changes? | ||
| Answer: | CSC/TC currently has a form that can be filled out online with the member's information. Please fill in as much information as listed. The form can be found on the opening page of our Website toward the bottom of the page. | ||
| 4. | What do members need to do to take a safety course? | ||
| Answer: | All member applicants MUST be pre-registered for safety training for a specific date and class required by one of the following means: 1) Online Registration 2) Faxed registration with pre-printed company name and member number. |
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| If no pre-registratation is submitted - your employee will be turned away at the registration desk or made to pay at time of service at non-member rates. | |||
| Registration and Training at CSC/TC | |||
| 1. | How do I replace my lost badge? | ||
| Answer: | Bring proper ID and check in at the registration desk. Replacement fee is $10.00 | ||
| 2. | I have lost my ID. Can I still take courses? | ||
| Answer: | You are required to provide a photo ID which can be State or Federal (drivers license, passport, military, official school ID, State issued ID) | ||
| 3. | Do you take credit cards or personal checks? | ||
| Answer: | CSC/TC accepts VISA, MasterCard, American Express and Diners Club cards for payment. Checks are also accepted. | ||
| 4. | What is the best way to register trainees? | ||
| Answer: | CSC/TC strongly encourages its members to register all courses using its Online Registration Module - Virtual Safety Council. Contact David Walker at (409) 948-9009 x113 for information if you are not familiar with the process. | ||
| 5. | What advantage is Online Registration? | ||
| Answer: | During CSC/TC's peak training period (turnarounds), anyone who has been registered online has priority over those who have been registered by fax or are signing in as non-members. Lines move faster allowing quicker access to the CBT lab. During off peak training periods, less time is spent at the registration desk, which helps to get the trainees back on the job site quicker. | ||
| 6. | What can the contractor do to help the Online Registration process? | ||
| Answer: | CSC/TC has found that the most common errors that occur are the trainee's name and/or social security number is not correctly entered when being processed Online. If you have trouble with the registration process, please contact us so that we can troubleshoot any problem that may be occurring. | ||
| 7. | How do I register trainees if I cannot access the Internet? | ||
| Answer: | CSC/TC will help with registration if you do not have another source to access the Internet. | ||
| 8. | How often do I need to update my training? | ||
| Answer: | Most of our training courses are good for 12 months and need to be updated according to the expiration date that is printed on the identification badge | ||
| 9. | Where can I find a list of courses that are offered at CSC/TC? | ||
| Answer: | You can look at our Fee Schedule and see a listing of courses as well as the associated fee. There are several special training classes that are not listed, and information can be obtained about these by contacting CSC/TC. | ||
| 10. | How long do these courses take to complete? | ||
| Answer: | Information can be found by looking at our CBT Lab information provided on our Website. | ||
| 11. | What is a passing grade the courses? | ||
| Answer: | Most of the CBT courses require that you make a score of 80 or better. Basic Plus™ and Basic Plus™ Refresher require a grade of 70 or better. | ||
| Social Security Verification FAQs | |||
| CLICK HERE for SSV FAQ Page | |||